Last revised on: 10 May 2020

Dexhash Pvt Ltd and its product Muzishq (“Muzishq,” “we,” and “us”) respect the privacy of its users (“you”). This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. By using our website, application or other online services (our “Service”), you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, you can contact us. Please read this Privacy Policy in conjunction with our Terms of Service.

Information we collect about you

We may collect Personal Information (email, demographic location, and address, age, name, sex, phone number, preference in partner selection, payment details, personality facets, interests ), including Sensitive Data, and other information. Sensitive Data includes information, comments or content (e.g. photographs, video, profile, lifestyle) that you optionally provide that may reveal your ethnic origin, nationality, religion and/or sexual orientation. By providing Sensitive Data to us, you consent to the collection, use, and disclosure of Sensitive Data as permitted by applicable privacy laws. We may also collect your geolocation information with your consent. We may collect this information through a website, mobile application, or other online services. By using the Service, you are authorizing us to gather, parse and retain data related to the provision of the Service. When you provide personal information through our Service, the information may be sent to servers located in countries around the world where data protection laws may differ.

Information you provide. to register as a user with Muzishq, you will be asked to sign in using the email address and phone number. You will also be asked to allow Muzishq to collect your location information from your device when you download or use the Service. Besides, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address and telephone number, and, if you transact business with us, financial information. You may also provide us photos, personal descriptions, and information about your gender and preferences for recommendations, such as search distance, age-range, and gender. If you chat with other Muzishq users, you provide us the content of your chats, and if you contact us with customer service or other inquiry, you provide us with the content of that communication.

Fair collection of personal data – type of data

  • Data related to your identity: The registration form must be completed to access the Services. You are required to provide some personal data when registering.

  • You may also provide The Company with a mobile phone number to receive text alerts as well as a step within our profile verification. In all cases, your e-mail address, and phone number shall not be visible or available to the public.

  • Location Data (geolocation): We collect location details to recommend users who are nearby, or at selected distance

  • Transaction Data: The Company does not collect or process any bank data. The Apple App Store and Google Play Store have opted to refrain from sending certain data to mobile applications, which includes any banking and financial information. Such data is collected and processed solely by the above platforms, and The Company does not have the option of changing this payment method.

  • Mobile Data: When you use the Application, The Company collects server logs which may include information such as IP addresses, operating systems or application crashes.

Use of technologies to collect information. We use various technologies to collect information from your device and about your activities on our Service.

Information collected automatically. We automatically collect information from your browser or device when you visit our Service. This information includes information about your device, network and your location.

Cookies and use of cookie and similar data. When you visit our Service, we may assign your device one or more cookies or other technologies that facilitate personalization. Cookies allow us to save user preferences and track user trends. If we advertise, we (or third parties) may use certain data collected on our Service to show you Muzishq advertisements on other sites or applications.

Pixel tags/Web beacons. We embed pixel tags on web pages, ads, and emails. These are used to access cookies and track user activities. Ad companies also use pixel tags to measure the number of ads displayed and their performance.

Mobile device IDs. If you're using our app, we use mobile device IDs, or Advertising IDs, instead of cookies, to recognize you. We do this to store your preferences and track your use of our app.

Information collected by third-parties for advertising purposes. Muzishq does share any personal or sensitive information of User other than as mentioned in this Privacy Policy, with any third party.

How we use the information we collect

In General. We may use information that we collect about you to:

  • deliver and improve our products and services, and manage our business;
  • manage your account and provide you with customer support;
    perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
  • communicate with you by email, mobile devices about products or services that may be of interest to you either from us or other third parties;
  • develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites;
    website or mobile application analytics;
  • enforce or exercise any rights in our Terms of Use; and
    perform functions or services as otherwise described to you at the time of collection.
  • pass on to businesses who we feel in our absolute discretion that provide services that would be of interest to you

With whom we share your information

Information Shared with Other Users. When you register as a user of Muzishq, your Muzishq profile will be viewable by other users of the Service. Other users (and in the case of any sharing features available on Muzishq, the individuals or apps with whom a Muzishq user may choose to share you with) will be able to view the information you have provided to us directly. If you chat with your match, of course, your match will see the content of your chat.

Personal information. We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt-out of having your personal information shared. We may share personal information with:

Service providers. We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Other Muzishq group businesses. We may share information we collect, including your profile and personal information such as your name and contact information, photos, interests, activities, and transactions on our Service with other Muzishq group companies.

Other Situations. We may disclose your information, including personal information:

  • comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law)

  • protect or defend Muzishq's, or a third party"s, rights or property;

  • In connection with a substantial corporate transaction.

  • To our employees, consultants, contractors, subcontractors, professional advisors, insurers or agents if we believe that this would be beneficial for Muzishq or its group companies.

Third-party websites

There are many places where links are available to a third party service which we do not control. Like a link on an advertisement, when you click on such links you are taken to that site. It is advised to read that site privacy policy as well. We may receive certain data from that third party, to help improve your experience

How you can access and correct your information

If you have an account with us, you can edit some of your data from the menu section of the application. However, some fields can not be changed by the user. But some non-editable fields can be changed by requesting us.

Data retention

If you delete or disable your account, we will archive your data and keep it as it may be required by law for a period which we think is appropriate.Also, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Duplicate accounts

We do not advise members to have multiple accounts it is against our terms of service. We keep the email and phone number to prevent such abuse of the system.

Privacy Policy consent and agreement

Please note that we record the exact time of policies consent of each user.

How we protect your personal information

We take adequate measures to prevent your data from unauthorized access and disclosure. However, we cannot promise any kind of data safety as no system is completely secure.

We encourage our users to use a strong password and not share their data with anyone and keep their credentials secure. We also encourage our users to keep changing their password in a regular interval of time.

We will announce if any compromise in the system ever happens

Information you provide about yourself while using our Service

Our application allows you to post information about yourself and others and chat/communicate with others. Such posting and communication are governed by Terms of Service. Whenever you disclose such data either on the application or chat or any other medium it can be collected and used by others for any purpose. The company cannot be held responsible for any of that data leak.

Children's privacy

we restrict the use of our service to individuals who are below 18 years of age. We do not knowingly collect, maintain, or use personal information from children under the age of 18.

Onward transfer and consent to international processing

We are a globally used application with users worldwide. Your data might be sent to different data servers that are outside of your country. Your data might also be sent to third-party companies outside of your country to provide a function on our behalf. We will try our best for your data protection and also obtain assurance from them that the data is safeguarded as per the policies.

Most of the countries such as European union have special laws governing data collection and data use. By providing your personal as well as sensitive information you give us the consent to transfer any data to any country which do not have the same level of data protection laws.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Changes to this Privacy Policy

We can occasionally update this policy. Whenever we update our policy we may take proper measures to update the user. Policy updated date is mentioned at the top. We encourage our users to go through the updated policy. If you do not agree to the update then you can delete your account by visiting settings section in the applications.